Terms of Service
Last updated: 20 June 2026 | Effective: 1 July 2026 | Governed by the laws of the Federative Republic of Brazil
1. Acceptance and Scope
1.1 Acceptance
By accessing quantivus.io, by engaging Quantivus Technology LTDA ("Quantivus", "we", "us") for any service or by signing a Service Order that references these Terms of Service, you ("Customer", "you") accept and agree to be bound by these Terms, our Privacy Policy and our Cookie Policy. If you do not agree, do not use the website or our services.
1.2 Scope
These Terms govern your use of the Quantivus website, documentation, blog content, community resources and any service, software, deliverable or work product provided by Quantivus under a Service Order, Statement of Work or Master Services Agreement (collectively, the "Services"). In case of conflict, the executed Service Order prevails over these Terms.
1.3 Eligibility and Authority
You represent that (i) you are at least 18 years old; (ii) you have full legal capacity to enter into a binding agreement under Brazilian Civil Code (Codigo Civil Brasileiro, Law 10.406/2002); and (iii) if you accept these Terms on behalf of a company or other legal entity, you have authority to bind that entity, in which case "you" refers to that entity.
2. Services
Quantivus provides software development, artificial intelligence engineering, cybersecurity services (including penetration testing, red team, security architecture and incident response), privacy engineering (LGPD/GDPR), Voice AI platforms, QOP operations orchestration and consulting. The exact scope, deliverables, timelines and fees are defined in the applicable Service Order. Service levels, if any, are stated in the Service Order.
3. Acceptable Use of the Website
You agree not to (a) use the website for any unlawful purpose or in violation of any applicable law; (b) attempt to gain unauthorised access to any portion or feature of the website; (c) probe, scan or test the vulnerability of the website or breach any security or authentication measures; (d) use any robot, spider or scraper to access the website or extract data; (e) interfere with or disrupt the integrity or performance of the website; (f) upload viruses, malware or other malicious code. We may suspend or terminate your access in case of breach.
4. Intellectual Property
4.1 Our IP. All intellectual property rights in the website, our pre-existing tools, frameworks, methodologies, AI models, source code libraries and reusable components remain with Quantivus. 4.2 Customer Data. You retain all rights, title and interest in and to your data, source code and confidential information provided to Quantivus. 4.3 Deliverables. Subject to full payment of the applicable fees, Quantivus assigns to you all intellectual property rights in the specific work product expressly identified as a deliverable in the Service Order, excluding Quantivus Background IP which is licensed to you on a non-exclusive, perpetual, royalty-free basis solely as embedded in the deliverables.
5. Confidentiality
Each party will protect the other party's confidential information with the same standard of care it uses to protect its own confidential information of like importance, but no less than reasonable care. The receiving party will use confidential information only for the purposes of performing under the agreement and will not disclose it to any third party except to its personnel and advisors who have a need to know and are bound by confidentiality obligations no less protective than those herein. Confidentiality obligations survive termination for a period of five (5) years.
6. Data Protection and LGPD/GDPR
Where Quantivus processes personal data on behalf of the Customer in the course of providing the Services, the parties will execute a Data Processing Agreement (DPA) in accordance with LGPD Art. 39 and GDPR Art. 28. The DPA will include the mandatory clauses required by the ANPD and the European Commission, as applicable. Our Privacy Policy and Cookie Policy apply to the website and are incorporated into these Terms by reference.
7. Fees and Payment
Fees, currency and payment terms are defined in the applicable Service Order. Unless otherwise stated, invoices are due within 15 days of issuance. Late payments accrue interest of 1% per month and a 2% fine (Art. 406 and 408 Brazilian Civil Code). Quantivus may suspend Services for invoices more than 30 days overdue after written notice.
8. Warranties and Disclaimers
8.1 Mutual. Each party represents that it has full power and authority to enter into the agreement. 8.2 Services. Quantivus warrants that the Services will be performed in a professional and workmanlike manner consistent with industry standards. Your exclusive remedy and Quantivus' entire liability for breach of this warranty is re-performance of the non-conforming Services. 8.3 Disclaimer. Except as expressly stated, the website and Services are provided "as is" and Quantivus disclaims all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. Quantivus does not warrant that the website or Services will be uninterrupted, error free or free of harmful components.
9. Limitation of Liability
To the maximum extent permitted by applicable law: (a) Quantivus' aggregate liability arising out of or related to these Terms or the Services will not exceed the amounts paid by Customer to Quantivus under the applicable Service Order in the twelve (12) months preceding the event giving rise to liability; (b) neither party will be liable for indirect, incidental, special, consequential, exemplary or punitive damages, including lost profits, loss of data, loss of goodwill or business interruption, even if advised of the possibility of such damages. The limitations do not apply to (i) breach of confidentiality; (ii) indemnification obligations; (iii) gross negligence or wilful misconduct; (iv) violation of data protection law; or (v) liability that cannot be limited by law (such as consumer rights under the Brazilian CDC that cannot be waived).
10. Indemnification
Quantivus will defend and indemnify you against any third party claim alleging that the Services, as provided by Quantivus and used in accordance with these Terms, infringe a copyright, trademark or trade secret of such third party, and will pay damages finally awarded. Quantivus' obligations do not extend to claims arising from (a) modifications not made by Quantivus; (b) combination with non-Quantivus products; or (c) use beyond the scope of the Service Order.
11. Term and Termination
11.1 Term. These Terms apply for as long as you use the website or while any Service Order remains in force. 11.2 Termination for convenience. Either party may terminate a Service Order for convenience with 30 days prior written notice, unless the Service Order states otherwise. 11.3 Termination for cause. Either party may terminate immediately upon written notice if the other party (a) materially breaches the agreement and fails to cure within 15 days after notice; (b) becomes insolvent or files for bankruptcy; or (c) breaches data protection or confidentiality obligations. 11.4 Effects. Upon termination, Customer must pay for Services rendered up to the effective date of termination. Sections on IP, Confidentiality, Liability, Indemnification, Governing Law and Survival will survive.
12. Consumer Rights (Brazilian CDC)
If you qualify as a consumer (consumidor) under Brazilian Law 8.078/1990 (Codigo de Defesa do Consumidor, CDC), nothing in these Terms will limit or waive your statutory rights, including the right to information, the right to withdraw from a contract within 7 days for online purchases (Art. 49 CDC), and the right to repair of defective Services. In case of conflict between these Terms and the CDC, the CDC prevails for consumer relationships.
13. Force Majeure
Neither party will be liable for any failure or delay in performance under these Terms (other than payment obligations) to the extent caused by events beyond its reasonable control, including acts of God, war, terrorism, pandemic, governmental action, internet or utility failures, provided that the affected party promptly notifies the other party and uses commercially reasonable efforts to mitigate the impact.
14. Governing Law and Jurisdiction
14.1 These Terms and any non-consumer dispute arising out of or in connection with them are governed by the laws of the Federative Republic of Brazil, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply. 14.2 The parties elect the courts of the Comarca de Jau, State of Sao Paulo, Brazil, as the exclusive venue to resolve any dispute, with each party expressly waiving any other venue. 14.3 Consumer relationships follow Art. 101 CDC (consumer domicile as the competent venue).
15. Miscellaneous
15.1 Severability. If any provision is held unenforceable, the remaining provisions remain in full effect. 15.2 No waiver. Failure to enforce any right is not a waiver of that right. 15.3 Assignment. Neither party may assign these Terms without the other party's prior written consent, except to a successor in a merger or sale of substantially all assets. 15.4 Entire agreement. These Terms together with the Service Order and the policies referenced herein constitute the entire agreement between the parties and supersede all prior agreements. 15.5 Notices. Notices must be in writing and sent to the addresses stated in the Service Order or to dpo@quantivus.io for privacy related matters.
16. Contact
Quantivus Technology LTDA, Rua Cesario Romani, 301, Sala 01, Jau, SP, 17208-749, Brazil. General contact: hello@quantivus.io. Privacy: dpo@quantivus.io. Legal: legal@quantivus.io.
Questions about our terms?
Our legal team is available to clarify any clause.